Dispatch board

The dispatch board for container trucking

A timeline by driver, Kanban columns and a live map, with a one-click Plan day that plans around your drivers’ real limits.

Overview

Why daily dispatch matters

Container trucking in the US and Canada moves freight between ports, warehouses and final destinations. Each missed minute can mean missed appointments, detention charges and higher per‑diem costs. Drivers must obey licences, endorsements, TWIC cards and Hours‑of‑Service rules, while shippers expect on‑time delivery. Coordinating dozens of trucks across multiple terminals without a shared view often leads to empty miles, late moves and costly holds. A clear, up‑to‑date picture of who is where and what each load requires is essential to keep cash flow positive and keep customers happy.

Dispatch Board gives you that picture in a browser, with nothing to install. You see a timeline by driver, Kanban columns and a live map of trucks, loads and terminals. Plan day drafts the whole fleet’s day within hard limits for licences, endorsements, TWIC, 11 hours driving and 14 on duty, and hold alerts show before a driver is sent. Travel times are learned from your own drivers’ completed stops. Try the 14-day free trial with your own loads to see how it fits.

The Dispatch Board timeline in dark mode: driver lanes by hour, load chips, status counts and a day summary
Product screenshot with made-up sample data.

At a glance

Timeline, Kanban and live map

The board shows a timeline by driver, with each driver’s day laid out by hour so you can see how the day fits together. The Kanban view groups the same loads into Unassigned, Dispatched, In progress and Completed, which gives a quick read on what is covered and what is not. A live map shows trucks, loads and terminals together.

The screenshots on this page show driver lanes by hour, load chips, status counts and a day summary. Switch between views as the day changes: the timeline when you are placing work, Kanban when you are chasing what is still open, and the map when a driver or a terminal is the question. For the wider picture see container tracking and the driver app.

  • Timeline by driver, laid out by hour
  • Kanban columns: Unassigned, Dispatched, In progress, Completed
  • Live map of trucks, loads and terminals
  • Load chips on each driver lane
  • Status counts and a day summary
The Kanban view with loads in Unassigned, Dispatched, In progress and Completed columns
Product screenshot with made-up sample data.

Quick assignment

Assigning loads and planning the day

You assign a load by dragging it onto a truck or a driver, and you can undo the assignment if you change your mind. That is the everyday move on the board. For the whole fleet, Plan day drafts the day in one click and explains each pick, so a dispatcher can agree or override with the reasoning in front of them. Pin the rows you like and Plan day plans around them.

Plan day applies hard limits to every pick: licences, endorsements, TWIC, 11 hours driving and 14 on duty. Travel times come from your own drivers’ completed stops, so the draft reflects how your routes really run. It shows empty miles and the late minutes it saved, so you can judge a plan before you commit to it.

  • Drag a load onto a truck or a driver, with undo
  • One-click Plan day drafts the whole fleet’s day
  • Each pick is explained, and you can pin rows
  • Empty miles and late minutes saved are shown
  • Hard limits: licences, endorsements, TWIC, 11 hours driving, 14 on duty
A dispatcher at a desk with the dispatch board open on two screens

Exception handling

Problems, alerts and recurring lanes

The Problems tab collects holds, last free days, late moves and missing information in one place, so a dispatcher works the exceptions instead of hunting for them. Hold alerts appear before a driver is sent, and Plan day avoids a shut gate. Street turn and dual transaction suggestions are offered on the board too.

A customer service week grid shows the next seven days. Recurring lanes cover work you repeat, and bulk import brings in a pile of loads at once from Excel, CSV or a PDF rate sheet. Every row is checked before anything is saved, and duplicates are flagged.

  • Problems tab: holds, last free days, late moves, missing information
  • Hold alerts before a driver is sent
  • Plan day avoids a shut gate
  • Street turn and dual transaction suggestions
  • Customer service week grid for the next seven days
  • Recurring lanes and bulk import of loads
The Dispatch Board timeline in light mode with driver lanes, unassigned loads and live status counts
Product screenshot with made-up sample data.

How it works

How it works

Step 1

Open the Dispatch Board

Log in to the hosted board and open the timeline, the Kanban columns or the map. There is nothing to install.

Step 2

Assign loads

Drag a load onto a truck or a driver. Undo is there if you change your mind.

Step 3

Run Plan Day

Click the Plan Day button to draft the whole fleet’s schedule with one click. The planner shows empty miles, late minutes saved and respects all hard limits.

Step 4

Resolve problems

Open the Problems tab to see holds, last free days, late moves and missing information, and sort them out before the day gets away from you.

Not included: automatic appointment booking in terminal systems such as eModal, QuickBooks Desktop sync and EDI.

Questions

Frequently asked questions.

How does the board help reduce empty miles?

Plan day shows empty miles and the late minutes it saved, so you can judge a draft before you commit to it. You can pin the rows you want to keep and let it plan around them.

What hard limits does the planner enforce?

The planner treats licences, endorsements, TWIC, 11 hours driving and 14 on duty as hard limits for every driver it plans.

Does Plan day use generic drive times?

No. Travel times are learned from your own drivers’ completed stops, so the planner works from how your routes actually run.

Can I bring in my existing loads and drivers?

Yes. You can import drivers, trucks, customers, rates and loads from Excel, CSV or a PDF rate sheet. Every row is checked before saving and duplicates are flagged.

What is not included in Dispatch Board?

Dispatch Board does not book terminal appointments automatically in systems such as eModal, it does not sync with QuickBooks Desktop, and it does not do EDI. You can set appointment rules and slot capacity and use booking links.

See your own loads on the board.

Start a trial and load a week of real moves.