Step 1
Install to home screen
Open the link in the phone’s browser and add the app to the home screen.
Driver app
A driver app that needs no app store
A web app drivers add to the home screen: moves and documents, photos that upload when signal returns, spoken alerts, chat, pay statements and maps.
Overview
Why a web app works for drayage drivers
Drayage moves containers quickly between ports, terminals and warehouses. Delays cost money because each missed minute can mean additional detention fees, missed appointments and a ripple effect on the whole supply chain. Drivers need a tool that shows the load, lets them clock in, and lets dispatch know when they are ready without waiting for a download or an app‑store approval.
Dispatch Board’s driver app is a web app. Drivers open it in the phone’s browser and add it to the home screen, so there is no app store, no download queue and nothing to approve. It uses the same driver logins as the rest of the system, and driver logins are free on every plan. Location is sent to the live map on the dispatch board.
Install
Add it to the home screen
Drivers open a link in the phone’s browser and add the app to the home screen. After that it sits next to the other apps on the phone. Because it is hosted, dispatchers and drivers see the same loads, and you do not have to ask drivers to install or update anything from a store.
The driver app and GPS are part of every plan, including Lite. Drivers can choose Google Maps, Apple Maps or Waze for directions, and the app sends their location to the live map.
- Opens in the phone’s browser and adds to the home screen
- No app store
- Driver logins are free
- Maps choice: Google Maps, Apple Maps or Waze
- Location sent to the live map
Load Control
Manage moves, stops and documents from the home screen
The home screen is My Loads. It shows clock in, a Ping dispatch button, the scheduled move and a bottom bar with Loads, Chat, Pay and Me. A move lists its stops and documents, with a to-do list before leaving. Drivers can accept, decline (with a reason) or tap on my way on each move, and clock in before starting one. Those last two are options you switch on.
Alerts are read aloud with a chime, with quiet hours and a choice of voice. Spoken alerts play while the app is open on screen. A locked phone gets the normal notification sound, because phones do not let a web app talk in the background. Chat with dispatch is on each load, and a Ready for a load ping carries a note.
- Moves with stops, documents and a to-do list
- Accept, decline (with a reason) or on my way, if you switch it on
- Clock in before a move, if you switch it on
- Alerts read aloud, quiet hours, a choice of voice
- Chat with dispatch on each load
- Ready for a load ping with a note
Offline
Stay productive when the signal drops
Ports are not known for good signal. Photos, signed PODs and PDFs are saved on the phone and uploaded when signal returns, so a driver can finish the paperwork at the gate and move on. Clock in and out also works without signal.
The Pay tab shows settlements, deductions and PDF statements, which ties back to driver settlements. Free chassis are picked from your equipment list, which feeds the chassis management records.
- Photos, signed PODs and PDFs saved on the phone
- Upload happens when signal returns
- Clock in and out without signal
- Pay tab: settlements, deductions, PDF statements
- Free chassis picked from your equipment list
How it works
How the driver app works
Step 2
View today’s moves
Open My Loads to see the scheduled move, its stops and its documents.
Step 3
Capture photos and PODs
Take photos and sign the POD. They are saved on the phone and uploaded when signal returns.
Step 4
Communicate and receive alerts
Chat with dispatch on the load and hear alerts read aloud while the app is open.
The driver app is a web app, so a locked phone gets the normal notification sound rather than a spoken alert.
Try it
What to test in the 14-day trial
The best test of a driver app is a driver. Ask two or three of yours to add it to their home screen and use it for a few real moves. Their opinion will tell you more than any feature list. Driver logins are free, so this costs nothing during the trial.
- Have a driver add the app to the home screen and open My Loads
- Take photos at a gate with poor signal and see them upload later
- Test the spoken alerts with the app open, and the notification sound with the phone locked
- Check the Pay tab against a settlement you prepared
- Ask drivers which of the optional switches (accept, decline, clock in) they would want on
Questions
Frequently asked questions.
Do drivers need to install anything from an app store?
No. The app opens in the phone’s browser and can be added to the home screen. There is nothing to install from an app store.
What if there is no signal at the terminal?
Photos, signed PODs and PDFs are saved on the phone and uploaded when signal returns. Clock in and out also works without signal.
Will drivers hear alerts with the phone locked?
Spoken alerts play while the app is open on screen. A locked phone gets the normal notification sound, because phones do not let a web app talk in the background.
Are driver logins charged separately?
Driver logins are free on every plan, and the driver app and GPS are included in every plan.
Can drivers see what they are paid?
Yes. The Pay tab shows settlements, deductions and PDF statements. Settlements are part of the Medium plan and above.
Put it on your drivers’ phones.
Start a trial, add a few drivers and try a week of moves.