Guide
How to dispute chassis invoices.
Chassis bills often charge days you did not use. A line-by-line audit, a worked example and what to put in the dispute.
Guides / Compliance
A walk-around checklist for the tractor, the chassis and the container, plus how to handle the gate and what to do about defects.
Commercial drayage carriers operate under strict safety regulations to keep defective equipment off public highways. In the United States, commercial vehicle safety is governed federally by the Federal Motor Carrier Safety Administration (FMCSA). Under 49 CFR 396.11, drivers must prepare a daily Driver Vehicle Inspection Report (DVIR) documenting defects affecting safe operation. Intermodal equipment has its own inspection rules in 49 CFR 396.12. Under 396.11 the motor carrier keeps the original report and the repair certification for three months from the date of the report. Electronic DVIRs are allowed when they capture the required checks, signatures and repair certifications. Rules change, so read the current text of the regulation before you rely on this summary.
In Canada, commercial vehicle safety follows the National Safety Code (NSC), with inspections enforced provincially. Individual provinces establish their own inspection schedules, defect categories, and retention periods. Fleets operating across British Columbia, Alberta, Ontario, or Quebec must consult their provincial transportation ministry for current statutory schedules.
This checklist is an operational aid, not a statutory schedule. Fleet managers must ensure company procedures satisfy statutory requirements.
Drayage operations face distinct equipment challenges. Highway dry van fleets typically pair one tractor with a company trailer for weeks, monitoring wear continuously. In container drayage, a driver couples to multiple third-party chassis each shift, pulling equipment owned by ocean lines, rail carriers, or chassis pools.
This rapid turnover introduces operational risk. Intermodal chassis cycle continuously through marine terminals, rail ramps, and off-dock depots, exposed to salt air and road de-icers. In container yards, heavy handling equipment drops loaded boxes onto chassis frames, bending landing gear, cracking welds, damaging twist locks, and pinching air lines.
Because drivers pull third-party equipment, inbound mechanical condition is unpredictable. In practice responsibility for the equipment moves to you once it leaves the gate, and roadside inspection results are recorded against the carrier. Check your interchange agreement and local rules. Systematic pre-trip inspections before leaving terminal property are essential to protect safety scores, avoid roadside repair bills, and safeguard public safety.
A thorough drayage pre-trip inspection requires examining three distinct units: the tractor, the intermodal chassis, and the container mounted on top. Drivers should follow a consistent clockwise path around the vehicle combination to ensure no component is overlooked. This checklist is an operational aid, not a statutory schedule.

The outbound gate of a container terminal or rail yard is a critical safety checkpoint. Gate queues tempt drivers to rush inspections, creating mechanical and financial liabilities.
Before approaching the outbound portal, drivers should stage in a safe area to conduct a walkaround. Many terminals and depots have a roadability or repair area. Routine issues like burned-out bulbs, damaged gladhands or low tire pressure may be fixed there by the equipment provider.
If defects are severe, such as cracked steel, bent landing gear, or damaged brake chambers, the driver should reject the chassis or request a flip. Never pull defective equipment past the gate. Once a driver accepts the Equipment Interchange Receipt (EIR) and exits, operational responsibility shifts to the motor carrier.
The EIR is the record of equipment condition at interchange. Drivers must verify that pre-existing damage is noted on the EIR before departing. Taking clear, time-stamped photos provides vital evidence to refute damage claims later.
When an inspection reveals equipment deficiencies, drivers and dispatchers must follow an established resolution process. Never operate equipment that is mechanically unsafe, which endangers motorists and creates severe carrier liability.
Defects range from minor items that can wait for the next maintenance visit to defects that make the vehicle unsafe to drive. Federal and provincial rules define the categories and out-of-service criteria, so read the ones that apply to you. If in doubt, do not drive it.
Resolving defects requires a five-step workflow:
Carriers must maintain signed inspection reports and repair certifications in safety files. Check record retention periods directly with the FMCSA or provincial transport authorities.
The following scenario is a made-up illustration using invented round numbers to demonstrate the operational and financial impact of a missed defect during an intermodal move.
Suppose a carrier dispatches a driver to deliver a loaded forty-foot container 50 kilometers from a marine terminal to a warehouse for an agreed drayage rate of $400. After coupling to a pool chassis, the driver notices an inner dual tire appears low on air. Rushing to meet an appointment, the driver skips checking air pressure and departs without visiting the roadability lane.
Thirty kilometers into the haul, the underinflated tire blows out, severing an emergency air line and locking chassis spring brakes on the highway shoulder.
Direct roadside repair costs accumulate quickly:
The carrier also suffers secondary operational losses:
Combining direct repairs ($1,000) and secondary losses ($700) results in a total illustrative loss of $1,700 on a move that originally yielded only $400 in gross revenue.
Catching the low tire in the terminal roadability lane would have resolved the issue at little or no direct cost, preserved the afternoon move, and avoided $1,700 in losses.

Relying on paper logbooks creates operational friction. Forms get stained, lost in truck cabs, or submitted days late, delaying defect identification.
Digital inspection workflows modernize equipment maintenance and compliance. Mobile applications guide drivers through structured walkarounds on mobile devices. Intuitive checklists prompt drivers through each required component, ensuring locking jaws, air hoses, gladhand seals, and twist locks are checked physically before departure.
Modern digital platforms provide key operational advantages:
Under the current US rule a driver reports defects found, and many carriers still require a report on every trip. Confirm the details in the regulation. In Canada, provincial rules govern inspections under the National Safety Code. Check current rules on the FMCSA portal or with your provincial transport ministry.
In the US, 49 CFR 396.11 has the motor carrier keep the report and repair certification for three months. In Canada, retention schedules are set by provincial statutes. Check current requirements directly with the FMCSA or your provincial transport ministry.
Once a driver pulls through the gate, the motor carrier assumes operational responsibility for highway breakdowns and roadside citations. While pool agreements provide dispute channels for pre-existing defects, recovering costs after departure is difficult. Always resolve defects in terminal roadability lanes before leaving.
Yes. US federal rules allow electronic DVIRs, and many Canadian provinces accept electronic inspection records, but check your own province. Digital systems must capture required component checks, record signatures, maintain secure archives, and produce readable reports during audits. Mobile apps also allow drivers to attach defect photos.
A pre-trip inspection is the physical walkaround conducted before operating a vehicle to verify roadworthiness. A DVIR is the formal written or digital report documenting equipment condition and noting defects. Modern mobile tools integrate both verification and reporting into one workflow.
The driver web app keeps photos, signed PODs and PDFs on the phone and uploads them when signal returns, which helps in terminal yards with weak signal. Dispatch Board includes DVIR inspections alongside maintenance schedules by miles or date, work orders and a compliance calendar for expiries.
Truck, chassis and trailer records with insurance and registration are kept in one place, and GPS from Samsara, Motive or One Step GPS can feed truck positions. Try it free for 14 days.
This guide is general information from the Dispatch Board team, not legal, tax or accounting advice. Rules and rates change: confirm against the official source linked in the text before you rely on them.
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